Privacy Policy

Last updated: February 22, 2026

Introduction

Sports IoT LLC (“we,” “us,” or “our”), operating under the FanSync brand at fansync.net, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our products and services.

Information We Collect

Personal Information

When you interact with our website or products, we may collect:

  • Name and email address (when you contact us or subscribe to our newsletter)
  • Shipping and billing information (when you make a purchase)
  • Account credentials (when you set up the FanSync app)
  • Team preferences and device settings

Device & Usage Information

FanSync devices and our website may automatically collect:

  • Device connection status and firmware version
  • WiFi network information (SSID only, not passwords)
  • Usage patterns (celebration frequency, feature usage)
  • Browser type, IP address, and pages visited on our website

How We Use Your Information

  • To provide, maintain, and improve our products and services
  • To process transactions and send related information
  • To deliver real-time game data to your FanSync device
  • To send periodic emails about products, updates, and promotions (with opt-out)
  • To respond to customer service requests and support needs
  • To push over-the-air firmware updates to your device

Data Sharing & Third Parties

We do not sell your personal information. We may share information with:

  • Payment processors (Stripe) to process transactions
  • Shipping carriers to deliver orders
  • Analytics providers to improve our website
  • Sports data providers (aggregated, non-personal usage data only)

Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL), secure cloud infrastructure, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your personal information
  • Opt out of marketing communications at any time
  • Request a copy of your data in a portable format

To exercise any of these rights, contact us at hello@fansync.net.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings.

Children's Privacy

Our products and services are not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

Contact Us

If you have questions about this Privacy Policy, please contact us at: hello@fansync.net

Sports IoT LLC — Washington State, USA