Setup Guide

What you'll do

Two-step setup: (1) connect your phone or laptop to the WiFi network your FanSync emits and tell it your home WiFi credentials, then (2) confirm it's connected by browsing to your team's local address from any device on your home network.

Before you start

• FanSync supports 802.11 b/g/n on the 2.4 GHz band.
• Supported security: WEP, WPA, WPA2-Personal, or open networks.
• WPA2-Enterprise is not supported. This is common on university campuses and corporate networks — use a personal-network router or a phone hotspot in those environments.
• When the device is powered on but not yet on your home WiFi, it shows solid yellow lights.

Step 1 — Connect to your FanSync directly

Plug in your FanSync. On your phone or laptop, open WiFi settings and join the network your device is broadcasting:

Step 2 — Enter your home WiFi

As soon as you connect to the FanSync's network, a setup page should open automatically (a “captive portal”). Enter the SSID and password of your home WiFi router, then submit. Your FanSync will reboot and try to join your home network.

Step 3 — Confirm and customize

When the device reboots, it will blink blue and white for about 2 seconds if it connected successfully. After that, from any phone or laptop on your home WiFi, open a browser to your team's local address:

Almost every modern router supports mDNS (the .local address resolution), so the addresses above should just work. If your router doesn't support mDNS, log into your router admin, find the IP address it assigned to the FanSync device, and type that IP into your browser instead.

What you can configure on the device

Once you can reach your FanSync at its local address, the on-device setup page lets you tune:

• Lighting mode — Light the A (the default team-color win celebration), Holiday (calendar-aware patterns), and Custom One Color (a steady accent color).
• Brightness level — dimmer for bedtime, brighter for game day.
• Timezone — so game-time logic matches your local clock.
• On/off schedule — save energy by turning off overnight automatically.

Troubleshooting

• If you ever change your home WiFi password, you'll need to repeat Steps 1–3 so the FanSync learns the new credentials.
• Confirm your network is on the 2.4 GHz band (FanSync doesn't use 5 GHz). Most home routers broadcast both bands under one SSID; that's fine.
• In dorms / corporate environments with WPA2-Enterprise (a login portal or shared certificate), FanSync can't authenticate. Use your own router or a phone hotspot.
• Solid yellow lights mean the device hasn't connected to any router yet — start over at Step 1.

Need help?

Email support@fansync.net or use the contact form — please include your order number and a description of where you got stuck.